【題目】 Crosscountry aims to provide the most punctual service possible. However, when delays do occur, we will provide you compensation in line with our Passenger Charter and National Rail Conditions of Travel.

If your train has been delayed by 30 minutes or more to the destination printed on your ticket, you will be entitled to compensation. You can rest assured that your journey is covered whatever happens.

How much refund am I entitled to?

The amount of compensation that you may be entitled to depends on the length of time your journey was delayed by:

Delays of 30-59 minutes

50% of the cost of your single ticket or 50% of the cost of either portion of your return ticket.

Delays of 60 minutes or more

100% of the cost of your single ticket or 100% of the cost of either portion of your return ticket

Delays of two hours or more for return tickets

If either or both the outward or return legs of your journey are delayed by more than two hours and you have a return ticket, you will be entitled to receive up to 100% of the cost of the return ticket

How will I be paid?

Compensation will be paid in National Rail Travel Vouchers (i RB or, at your request, In money(for example by cheque or BACS). Rail Travel vouchers can be used as payment or part payment towards any National Rail ticket, including season tickets.

How do I make a claim under Delay Repay?

Please complete the form below within 28 days of the date of the delay. Areadable scanned copy of your ticket is required to make a claim.

Our customer service team will respond as soon as possible and aim to reply within 10 working days. Should you have any difficulties completing the form, please call us on 03447369123.

Alternatively, you can download our Delay Repay claim form and post to us at the address on the form.

【1】John bought a single ticket from London to Glasgow, which cost him f20.60. Unfortunately, the journey was delayed by 40 minutes. How much refund can he receive?

A.None

B.E10.30

C.E20.60.

D.41.20

【2】With no special request, the compensation will be paid ________.

A.by bank transfer

B.by cheque or in cash

C.in National Rail ticket

D.in National Rail Travel Vouchers

【3】To make a claim for refund, one must _________.

A.get his train ticket clearly scanned

B.download the claim form and mail it

C.call the service hotline to get the form

D.complete the form within 10 days after the delay

【答案】

【1】B

【2】D

【3】A

【解析】

這是一篇廣告布告類閱讀。文章主要講了越野的目標是提供最準時的服務(wù)。然而，當延誤發(fā)生時，將根據(jù)客運包機和國家鐵路旅行條件向您提供賠償。

【1】細節(jié)理解題。根據(jù)Delays of 30-59 minutes部分50% of the cost of your single ticket or 50% of the cost of either portion of your return ticket（單程票價的50%或來回票價的50%）可知，約翰買了一張從倫敦到格拉斯哥的單程票，花了他20.60法郎。不幸的是，旅程延誤了40分鐘。他能收到的退款是：20.6元的一半為10.3元。故選B。

【2】細節(jié)理解題。根據(jù)How will I be paid?小標題下的第一句Compensation will be paid in National Rail Travel Vouchers (RB or, at your request, In money(for example by cheque or BACS).可知National Rail Travel Vouchers會支付賠償金。故選D。

【3】細節(jié)理解題。根據(jù)倒數(shù)第三段A readable scanned copy of your ticket is required to make a claim.可知不可缺少的部分是掃描火車票。故選A。

練習冊系列答案
相關(guān)習題

科目：高中英語 來源： 題型：

【題目】聽下面一段獨白，回答以下小題。

【1】How long does the training period last?

A.1 to 2 years.B.2 to 4 years.C.3 to 5 years.

【2】Who will test the learner taxi drivers?

A.Driving school trainers.B.Special passengers.C.Government officers.

【3】What do we know about the test?

A.Learners might not get the result at once.

B.2 to 3 questions will be asked.

C.Several routes should be given to the destination.

【4】What do learner drivers have to pay for?

A.A taxi.

B.The driving license.

C.A physical exam.

查看答案和解析>>

科目：高中英語 來源： 題型：

【題目】假定英語課上老師要求同桌之間交換修改作文，請你修改你同桌寫的以下作文。文中共有10處語言錯誤，每句中最多有兩處。每處錯誤僅涉及一個單詞的增加、刪除或修改。

增加：在缺詞處加一個漏字符號（∧），并在其下面寫出該加的詞。

刪除：把多余的詞用斜線（\）劃掉。

刪除：在錯的詞下劃一橫線，并在該詞下面寫出修改后的詞。

注意：1. 每處錯誤及其修改均僅限一詞；

2. 只允許修改 10 處，多者（從第 11 處起）不計分。

March 12 is memorable because our class had a meaningful experience in that day. In the morning, we cycled to suburbs to plant trees, talking and laughed all the way. Upon arrival, we began to work hardly. Some were digging holes. Some are carrying and planting young trees. Others were watering it. After getting the work done, we put up a board reminding of people to protect the trees. Before leaving we took some photo to record our green action. Seen the lines of trees, we all had a sense of achievement. We feel it’s our duty to protect or beautify our environment.

查看答案和解析>>

科目：高中英語 來源： 題型：

【題目】根據(jù)短文內(nèi)容，從選項中選出能填入空白處的最佳選項。選項中有兩項為多余選項。

Moving abroad can be a challenging experience. You leave your family, friends and everything you know behind. You enter a new culture where the customs and sometimes the languages are different. 【1】. It’s a time to discover new things, make new friends and begin a new adventure.

So what are the best ways to involve yourself in the new culture while living abroad?

Live with a native speaker

【2】. First, you have a friend! Living alone can be a lonely experience, especially if you’re far from home. As for me, I’ve had the opportunity to meet my housemate’s friends and socialize (交往) with them.【3】. In addition, you have someone to tell you about the cultural customs and interesting places in the area.

Socialize with the local people

The thought of making friends and mixing with the local people may seem scary at first but it’s worth it.【4】, attending an evening class or participating in a language exchange with people that are interested in learning your native language.

【5】

The food in France is amazing and discovering new food is a fun experience. I’ve tried things that I’ve never tried before. My knowledge of different bread and cheese types has grown greatly.

A. Try the local food

B. But it’s also exciting

C. I currently volunteer with homeless people

D. You can also speak the local language every day

E. I can improve my French vocabulary and understanding

F. You can meet other people in the area by joining a club

G. There are many advantages of living with a native speaker

查看答案和解析>>

科目：高中英語 來源： 題型：

【題目】 While a female politician or first lady can use her clothing to create a favorable image, male politicians don't have as many fashion choices to play with, But Canadian Prime Minister Justin Trudeau seems to have discovered a goldmine - his socks.

He's been seen wearing"statement socks".at many public events. For example, during a NATO(北大西洋公約組織) meeting in Brussels in May, Trudeau wore one blue sock and one pink, both with the NATO symbol printed on them. And in June, he wore a pair of socks with the pattern of maple leaves a national symbol of Canada --- when he appeared on a TV show.

The New York Times editor Vanessa Friedman praised Trudeau's play on his socks as"clever

"Socks are subtle enough not to be distracting, but visible enough that you can't miss the point, she wrote, "Rarely have a man's ankles said so much."

One example is a pair he wore during a meeting with Enda Kenny, then the prime minister of Ireland, in Montreal on May 4. During their meeting, Trudeau wore Star Wars socks-simply because that day happened to be Intemational Star Wars Day. If this pair of socks sent out any message, according to Vogue magazine reporter Emily Farra, that message was just that he has a quirky side and loves George Lucas films, " she wrote.

However, some say that 45-year-old Trudeau's unusual sock choices show a childish side of the prime minister that proves he isn't mature enough to be the leader of a country.

But Friedman doesn't see it that way. "The socks have been a source of pride and applause on an international scale-a symbolboth of Mr Trudeau's ability to embrace multiculturalism and of his position as a next-generation leader not bound by old traditions. "she wrote. They have opened up possibilities for the future.

【1】Trudeau wore a pair of socks with the pattern of maple leaves to __________.

A.distract audience's attention from the TV show

B.send a message that he is proud of his country

C.narrow the gap between politicians and civilians

D.claim that he is the new-generation leader of the country

【2】The underlined word"quirky" is closest in meaning to _________.

A.abnormal or immature

B.serious or straight

C.patriotic and enthusiastic

D.odd or unpredictable

【3】According to Friedman, Justin Trudeau ___________.

A.has a promising future but is still an inexperienced politician

B.used a clever way to explore and finally discovered a goldmine

C.is open-minded and is ready to accept different cultures

D.is a leader who has abandoned old traditions to build up his future

【4】The article is mainly about ___________.

A.the strange hobby of a young politician

B.a young leader's clever choice of socks

C.how male politicians maintain public image

D.the gender difference in modem politicians

查看答案和解析>>

科目：高中英語 來源： 題型：

【題目】Recently I went to the Tsavo National Park in northern Kenya for a film. We set off early for a distant water hole. A huge elephant, covered with dry mud, drank calmly and deeply. He might have traveled 50 km to reach the water. He wasnt going to hurry now. Hed drink a while and then rest in the shade, and then drink again—or so we thought. What actually happened was that he drank deeply and stepped away. Then he suddenly fell down. Within minutes he was dead.

We called animal doctor Jeremiah Poghon immediately. He removed the head of a poisoned arrow from the elephants body, and let out over 100 litters of pus(膿)—the result of the elephants meeting with a poacher(偷獵者) months before.

Todays poacher shoots from a blind. He fires an arrow, covered with poison, into the body of an elephant. If the poacher is lucky, the elephant might die in an hour or two; if not, he might have to follow the elephant for days before it dies. Often the arrow head fails to kill the elephant at once—it doesnt mean the poison wont finally kill the elephant, but it will be a slow death. Living in Tsavo through these times, I could see the results of poaching from time to time.

When I think about the death of that elephant, what stays with me is the extraordinary silence after the shocking sound of his body hitting the ground. I took some comfort from the knowledge that as the dead body returned to the soil, some animals would benefit—but I couldnt escape the feeling that with the death of such a large animal, the world seemed a poorer and emptier place.

【1】While filming near the water hole, the author and his team ________.

A. knew the elephant was injured

B. found the elephant acted violently

C. thought the elephant was in good condition

D. tried their best to save the elephant

【2】Further examination showed that the dead elephant ________.

A. had wounds all over it

B. had suffered a lot

C. had drunk some deadly water

D. had had a good fight with a poacher

【3】Further examination showed that the dead elephant ________.

A. Embarrassed.

B. Funny

C. Relieved

D. Upset

【4】Why did the author write the text?

A. To introduce African elephant.

B. To ask readers to protect wild animals.

C. To describe his filming experience.

D. To show the cruelty of poaching.

查看答案和解析>>

科目：高中英語 來源： 題型：

【題目】 Women’s roles have changed throughout the world in recent years, but nowhere so obviously as in America 【1】 .In many American homes today ,the husband still carries on his traditional role of breadwinner ,while his homemaker wife is in charge of the home and child—raising. But it is more and more common to find that the children are left in day –care centers or nursery schools while both parents work 【2】. At home, household duties are shared in varying degrees by all family members .It is not unusual to find father cooking dinner, cleaning the living room or changing the baby .【3】.Children have responsibilities, too .One of the goals of the Women’s Liberation Movement has been to have both men and women share in childcare, housework and financial responsibility. 【4】.

The high cost of living has made it necessary for many women to have jobs outside the home ,but women often choose to have jobs in order to use their skills and education or to seek a more fulfilling and interesting life .Many American women enjoy the independence that an outside job and the salary give men and even some women—sometimes are not for women working outside the home ,and in some cases ,a woman might be paid less than a man who performs the same job .【5】.

A. As the roles of women have changed, so have men’s

B. The woman may earn as much or more money than her husband

C. Mother might be outside mowing the lawn or washing the car

D. Today many American women will not marry a man who is not willing to share equally in household responsibilities

E. American women, however, have met challenges since pioneer days ,and they continue to work for true equality

F. women didn’t play an important role in the past

G. women in America were not happy in the past

查看答案和解析>>

科目：高中英語 來源： 題型：

【題目】I hear many parents saying that their teenage children are rebellious(反叛的)．I wish it were so.At your age you ought to be growing away from your parents.You should be learning to stand on your own two feet.But take a good took at the present rebellion.It seems that teenagers are all taking the same way of showing that they disagree with their parents.Instead of striking out bravely on their own，most of them are trying to seize at one another's hands for safety.

They say they want to dress as they please.But they all wear the same clothes.They set off in new directions in music.But somehow reason for thinking or acting in thus－and－such a way is that the crowd is doing it.They have come out of their cocoon(蠶繭)—into a larger cocoon.

It has become harder and harder for a teenager to stand up against the popularity wave and to go his or her own way.Industry has firmly opened up a teenage market.These days every teenager can learn from newspapers and TV what a teenager should have and be.And many of today's parents have come to award high marks for the popularity of their children.All this adds up to great difficulty for the teenager who wants to find his or her own path.

But the difficulty is worth getting over.The path is worth following.You may want to listen to classical music instead of going to a party.You may want to collect rocks when everyone else is collecting records.You may have some thoughts that you don't care to share at once with your classmates.Well，go to it.Find yourself.Be yourself.Popularity will come—with the people who respect you for who you are.That's the only kind of popularity that really counts.

【1】The writer's purpose in writing this passage is to tell____.

A. readers how to be popular in the world

B. teenagers how to learn to decide things for themselves

C. parents how to control and guide their children

D. people how to understand and respect each other

【2】According to the writer，many teenagers think they are brave enough to act on their own，but，in fact，most of them____.

A. dare not do things

B. have much difficulty in understanding each other

C. are not sure of themselves

D. are very much afraid of getting lost

【3】During the teenage years，one should learn to____.

A. find one's real self

B. become different from others in as many ways as possible

C. get into the right reason and become popular

D. rebel against parents

查看答案和解析>>

科目：高中英語 來源： 題型：

【題目】 Heads up! Across the country, sports injuries are a safety concern for young athletes. Now, the American Medical Association (AMA) has a new set of guidelines aimed at protecting players from the danger of concussions—serious injuries caused by a blow to the head.

“By raising awareness of the serious risks associated with concussions and ensuring that the appropriate guidelines are in place, we can reduce the number of young athletes who may return to the game too soon, which can put their health at further risk,” said AMA Board Member Jack Resneck Jr. M.D., in a statement.

The policy recommends that young athletes who may have a concussion be taken off the field as soon as possible. Then, they are only to return to their sport with a doctor’s written approval. The policy also sets age-specific rules for health care professionals and athletic organizations in evaluating and caring for concussions.

According to the Center for Disease Control and Prevention(CDC), a concussion is a type of traumatic(創(chuàng)傷) brain injury caused by a bump, blow, or jolt to the head or hit to the body that causes the head and brain to move rapidly back and forth. This type of movement can cause the brain to bounce around or twist inside the skull(顱骨). It can damage brain cells and create chemical changes in the brain.

The CDC says that between 1.6 million and 3.8 million traumatic brain injuries caused by sports and recreation-related activities occur in the U. S. every year. A study from the Center for Injury Research and Policy showed that as many as 40% of high school athletes return to playing before they should. The AMA’s new guidelines should help to bring those numbers down.

【1】Why does the AMA set the new guidelines?

A.To raise safety standards of sports.

B.To protect athletes from concussions.

C.To set rules for health care evaluation.

D.To help players return to the game quickly.

【2】What should young athletes who may have a concussion do?

A.Avoid using the head.B.Leave the field forever.

C.Get treatment in time.D.Switch to another sport.

【3】What is paragraph 4 mainly about?

A.What a concussion is.B.What causes damage to brain cells.

C.How the CDC works.D.How a concussion can be prevented.

【4】Which of the following is the best title for the text?

A.Rules for Safer PlayB.Sports Injuries in the US

C.Advice to AthletesD.New Policies for Doctors

查看答案和解析>>

同步練習冊答案