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    1. 精英家教網 > 高中英語 > 題目詳情

      【題目】假定你是李華,昨天你有一次不愉快的就餐經歷,對餐廳的服務員態(tài)度非常不滿意,于是你給該餐廳老板寫一封投訴信。要點如下:

      1.問題:牛肉面(beef noodles)里有蒼蠅(fly),服務員態(tài)度粗魯。

      2.要求:餐廳賠禮道歉。

      3.希望能改進服務。

      注意:1.詞數(shù):100左右;

      2.可適當增加細節(jié),以使行文連貫。

      Dear Sir / Madam,

      __________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

      Yours,

      Li Hua

      【答案】Dear Sir,

      I am Li Hua, a frequent customer in your restaurant. I have been pleased with your excellent service for years, but now I’m writing to express my dissatisfaction with the poor service of your waiters.

      Yesterday, I went to your restaurant to have lunch but I had an awful experience. When having beef noodles, I suddenly found there were two flies in them, which disgusted me a lot. So I asked the waiter to change another dish. Against my expectations, he didn’t change it but said in a rude manner that he was too busy to solve the problem. Needless to say, the way of treating customers was really bad. It’s my sincere hope that you can investigate the matter seriously and make a formal apology to me.

      I look forward to your better service next time.

      Yours,

      Li Hua

      【解析】

      本篇是一封投訴信。投訴信的第一段一般是自我介紹和寫信的目的。第二段投訴的背景及內容。最后一段提出批評及處理的意見。根據提示可知,主要內容有3。提綱是文章的總體框架,要在提綱的范圍內進行適當?shù)臉嬎己拖胂螅罁崾厩榫斑\用正確的時態(tài)、語態(tài),按照要點所給的順序寫。就本文而言應該用一般現(xiàn)在時態(tài)。最后注意使用高級詞匯和句式,以增加文章的亮點.

      本文結構緊湊,層次分明,而且使用了許多較高級的詞匯:a frequent customer?;be pleased with對…滿意;Out of my expectation出乎意料;in a rude manner 以粗魯?shù)姆绞剑?/span>Needless to say毋庸置疑;make an apology to向…道歉。

      此外句子中運用了多種句式。復雜句When having beef noodles,I suddenly found there was a fly in them,which disgusted me a lot.這個復雜句中包括一個由when引導的狀語從句和一個由which引導的定語從句。尤其在復合句方面運用的很是得體,如由but引導的并列句:I have been pleased with your excellent service for years,but now I am writing to express my dissatisfaction about the poor service of your waiters。賓語從句:…h(huán)e didn't change it but said in a rude manner that he was too busy to solve the problem. 和主語從句:It is my sincere hope that you can investigate the matter seriously ….正因為如此,本可謂是一篇非常好的文章 。

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