A passenger told an air hostess that he needed a cup of water to take his medicine when the plane just took off. She told him that she would1the water in ten minutes.
Thirty minutes later, when the passenger’s ring for2sounded, the air hostess realized it at once. She was kept so3that she forget to deliver him the4. As a result, the passenger was5to take his medicine. She hurried over to him6a cup of water, but to her surprise he7it.
In the following hours on the8, each time the air hostess passed by the9, she would ask him with a10whether he needed help or not. But the passenger11paid attention to her words.
When he was going to get12the plane, the passenger asked the air hostess to13him the passenger’s booklet(意見簿). She was very14. She knew that he would write down15words, which might result in the loss of her job.16with a smile she handed it to him.
Off the plane, she17the booklet and cracked a smile,18the passenger put it, “On the flight, you asked me whether I needed help or not for twelve times19. How can I refuse your twelve sincere smiles?”
That’s20! Who can refuse twelve sincere smiles from a person?

  1. 1.
    1. A.
      take
    2. B.
      bring
    3. C.
      carry
    4. D.
      hold
  2. 2.
    1. A.
      food
    2. B.
      drink
    3. C.
      service
    4. D.
      medicine
  3. 3.
    1. A.
      tired
    2. B.
      silent
    3. C.
      calm
    4. D.
      busy
  4. 4.
    1. A.
      water
    2. B.
      help
    3. C.
      milk
    4. D.
      warning
  5. 5.
    1. A.
      held on
    2. B.
      held up
    3. C.
      held out
    4. D.
      held down
  6. 6.
    1. A.
      for
    2. B.
      about
    3. C.
      with
    4. D.
      in
  7. 7.
    1. A.
      refused
    2. B.
      accepted
    3. C.
      liked
    4. D.
      hated
  8. 8.
    1. A.
      seat
    2. B.
      air
    3. C.
      floor
    4. D.
      flight
  9. 9.
    1. A.
      customer
    2. B.
      passenger
    3. C.
      guest
    4. D.
      visitor
  10. 10.
    1. A.
      glance
    2. B.
      look
    3. C.
      smile
    4. D.
      cry
  11. 11.
    1. A.
      never
    2. B.
      often
    3. C.
      always
    4. D.
      seldom
  12. 12.
    1. A.
      on
    2. B.
      to
    3. C.
      off
    4. D.
      from
  13. 13.
    1. A.
      hand
    2. B.
      take
    3. C.
      throw
    4. D.
      lend
  14. 14.
    1. A.
      glad
    2. B.
      angry
    3. C.
      curious
    4. D.
      sad
  15. 15.
    1. A.
      important
    2. B.
      sharp
    3. C.
      polite
    4. D.
      nice
  16. 16.
    1. A.
      So
    2. B.
      Because
    3. C.
      And
    4. D.
      But
  17. 17.
    1. A.
      hid
    2. B.
      tore
    3. C.
      opened
    4. D.
      closed
  18. 18.
    1. A.
      if
    2. B.
      for
    3. C.
      after
    4. D.
      when
  19. 19.
    1. A.
      in all
    2. B.
      above all
    3. C.
      or else
    4. D.
      or so
  20. 20.
    1. A.
      wrong
    2. B.
      wonderful
    3. C.
      impossible
    4. D.
      right
BCDAB CADBC ACADB DCBAD
文章講述的是一個空姐因為太忙而忘記幫一個乘客拿水,但是她通過多次真誠的面帶微笑的服務(wù),贏得了乘客的稱贊。
1.考察動詞。此處指的是空姐說她會在十分鐘之內(nèi)把水拿來,take 帶走. Bring拿來  carry扛,攜帶  hold拿住
2.語境,乘客響鈴是表示需要飛機提供服務(wù),所以此處選擇C,
3.語境,空姐忘記了給他送水來,是因為一直太忙
4.上下文,根據(jù)上文第一段第一句A passenger told an air hostess that he needed a cup of water to take his medicine可知,乘客要的是服藥的水。
5.詞組辨析。Hold on等一下,別掛斷 hold up 耽擱,阻攔 hold out 伸出 hold down 抑制,抑制,此處意為,空姐忘記給他拿水,所以是耽擱了他吃藥
6.介詞。因為她匆忙拿了一杯水去。With意為帶著某個東西
7.語境,根據(jù)to her surprise,可知,此處他拒絕了空姐給他的水。
8.句意理解,在接下來的航班的幾個小時內(nèi),每次空姐經(jīng)過這個乘客的時候,她都會微笑地問他是否需要幫助。
9.上下文,指的是剛才要水服藥的乘客
10.上下文,因為空姐沒有及時給乘客送水,所以她感到愧疚,每次都微笑著想彌補點什么。
11.上下文,根據(jù)but轉(zhuǎn)折可知,乘客并沒有原諒空姐,因此他對空姐的話毫不理會。
12.句意理解,當他要下飛機的時候,他讓空姐把意見簿遞給他,
13.同上。hand意為遞,take拿走,throw扔,land借。
14.語境,因為空姐知道乘客要投訴他,所以她感到很傷心
15.上下文,空姐知道乘客對她的服務(wù)滿意,所以她認為乘客要寫一些嚴厲的話語
16.上下文,雖然她知道乘客可能要投訴她,但是她還是微笑著把意見簿給了他,此處表轉(zhuǎn)折
17.語境。下了飛機以后,她打開意見簿
18.句意理解,空姐笑了,因為她看到乘客并沒有投訴她
19.詞組辨析。In all 總計 above all 首先 or else否則,要不然 or so大約
此處意為,在飛機上,你總共對我微笑著問我是否需要服務(wù),共十二次
20.該句是對乘客所說的話的肯定,意為,對的,誰能拒絕十二次真誠的微笑呢。
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