11.聽第8段材料,回答第10至12題.
10.What is the woman dissatisfied with?
A.The post office    
B.The man's answer     
C.The quality of the service
11.How does the man respond to the woman's problem?
A.Warmly                
B.Politely             
C.Nervously
12.What does the man offer to do at last?
A.Provide a new radio     
B.Correct the address     
C.Repair the radio.

分析

解答

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