14.假如你是李華,是英國某所學(xué)校的交換生,你幾天前在英國的一個商店買的手機壞了.請你根據(jù)以下提示,給該商店客服發(fā)一封電子郵件.
1.寫作目的;
2.具體問題:如手機黑屏,不能重啟等;
3.解決辦法:如維修,更換新手機等.
注意:1.詞數(shù)在100字左右;2.可適當增加細節(jié),以使行文連貫.
Dear Sir or Madam,
My name is Li Hua,an exchange student from China.I'm writing to complain about the quality of the mobile phone which I bought from your store.
It unexpectedly went wrong a few days after I bought it.The screen turned out to be black while I was taking photos.I tried to restart it according to the instructions,but it still failed to work.Therefore,I'm sure there is something wrong with the phone.I am hoping that you direct me to a store where I may get it repaired or change it for a new one within the next 3 days.Since your store has gained a good reputation for customer satisfaction,I am confident you will process my complaint at your earlier convenience.
Looking forward to your early reply.
Yours sincerely,
Li Hua